Returns

We want you to be happy with your purchase. We do our best to provide products that are unique, but made with quality in mind. Returns and refunds are considered only at the discretion of Treeforms Furniture Gallery.

Only in-stock items will be considered for a refund if they are received back at our store within 10 days of purchase. All returns are subject to a 25% restocking fee. All return delivery, shipping, or postal charges are paid by the customer regardless of the size of the item. We will not accept items for a refund that have been damaged in any way. If we receive an item within 10 days of purchase in the same condition as it was sold, refunds are promptly given*.

There will be absolutely no cash refunds after 10 days of purchase. Store credit may be issued at the discretion of Treeforms Furniture Gallery. Proof of purchase in form of receipt or invoice is required for all returns. Credits will only be issued to the credit card used for the original purchase. Refunds for checks will not be issued until the check clears our bank and will be made in the form of our Company check. The value of missing accessories and any applicable open box fee will be deducted from the credit amount of the return. We regret we cannot accept returns of mattresses, items purchased “As-Is”, Special Sales, Futons, Special Order Merchandise or items damaged after leaving the store. Delivery charges are non-refundable.

*No cash refunds: all refunds, with the exception of credit card purchases, are made by check only. All credits and refunds over $500 require up to 7 business days to process.